Shipping policy


Shipping Policy

Last Updated: August 2026

Thank you for shopping with Baby Aura. We are committed to delivering your orders safely and on time across Pakistan.

Shipping Coverage

We currently deliver to all major cities and most areas across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

  • Lahore: 1–3 Business Days
  • Major Cities: 2–5 Business Days
  • Remote Areas: 3–7 Business Days

Please note that delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges are displayed at checkout before completing your order.
  • We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in most locations across Pakistan.

Order Tracking

Once your order has been shipped, you will receive tracking information via SMS, WhatsApp, or email (where available).

Delivery Attempts

If the courier is unable to deliver your package after multiple attempts or if incorrect shipping information is provided, your order may be returned to us.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your package.

Please include:

  • Order Number
  • Photos of the product
  • Photos of the package (if applicable)

We will investigate the issue and provide a suitable solution.

Contact Us

If you have any questions about shipping, please contact us:

Baby Aura

📧 Email: babyaura101@gmail.com

📞 Phone: 0309-8373994

📍 Address: Kahna Nau, Lahore, Pakistan