Frequently Asked Questions (FAQs)

1. What products does Baby Aura offer?

Baby Aura offers premium-quality newborn baby clothing sets and baby essentials designed for comfort, softness, and everyday use.

2. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) across most cities in Pakistan.

3. How long does delivery take?

Orders are usually delivered within 2–5 business days. Delivery to remote areas may take slightly longer.

4. How much is the shipping charge?

Shipping charges are displayed at checkout. We also offer Free Shipping on selected products and promotional offers.

5. Can I return or replace my order?

Yes. You can request a return within 7 days of delivery if the product is unused and in its original condition.

6. What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of receiving your order with your order number and clear photos of the product. We will arrange a replacement or provide a suitable solution.

7. How can I track my order?

Once your order is shipped, we will provide tracking details via SMS, WhatsApp, or email (where available).

8. Are your baby clothes safe for newborns?

Yes. Our products are made from soft, baby-friendly fabrics that are gentle on delicate newborn skin.

9. How can I contact Baby Aura?

You can contact us using the details below:

Email: babyaura101@gmail.com

Phone: +92 309 8373994

Address: Asrees, Kahna Nau, Lahore, Punjab, Pakistan

10. What payment methods do you accept?

We currently accept Cash on Delivery (COD) and any other payment methods available at checkout.